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Privacy Policy


Greys Coach Travel is committed to protecting your privacy and this Privacy Policy sets out the nature of the information we collect, how we collect it, and what happens to it.


Please also view our Excursion Terms & Conditions, our Holiday Terms & Conditions and our Cookie Policy.


What we collect

This includes information such as:


- Name

- Contact information including email address

- Demographic information such as postcode

- Travel preferences, for example special needs/disabilities and dietary requirements


If you provide information on behalf of others, please note that you are responsible for ensuring that all members of your party are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us.


What we do with the information we gather

  • We may disclose your information to our service providers (who may be located outside the UK/EEA) in order to provide you with your holiday services. Only information that is strictly necessary for this purpose is disclosed.

  • Postal marketing - We may use your information to mail brochures to you via post.  You may opt out of receiving these by telephoning or emailing us at

  • Email marketing - We will not use your information to email you for marketing purposes, unless you have expressly signed up for our email newsletter.  You may opt out of receiving our email newsletter at any time by clicking on the unsubscribe link on the bottom of the newsletter email or emailing us at

  • Internal record keeping.


What we will not do with your information

We promise never to release your personal details to any outside company for mailing or marketing purposes.


Your Rights

  • You have the right to request in writing a copy of the information we hold about you and to correct any inaccuracies in your information.

  • You have the right to ask not to receive direct marketing material about our products and services. Once notified by you, we will take steps to stop using your information in this way.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Links to other websites

Our website may contain links to other websites. Please note that we do not have any control over these websites and are not responsible for the protection and privacy of any information you may provide whilst visiting such sites.  Please refer to the privacy statement applicable to the website in question.


Changes to the Privacy Policy

We reserve the right to make changes to this policy to ensure we are keeping up-to-date with current legislation.  This Privacy Policy was last updated on 9th October 2017.


Useful Links

Online Dispute Resolution website – an official website managed by the European Commission and dedicated to helping consumers and traders resolve their disputes out-of-court.

Data Protection Act

Data Protection Act explained – A simple explanation of the Act and your rights from the UK Government website


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